About Us

INTRODUCTION ABOUT OUR BUSINESS

"FAMILYSTORE" is a new brand established in 2020.

We started as a young and passionate design group, specializing in trendy Hawaiian shirts. Our success, fueled by loyal customers and global e-commerce platforms like Amazon and Etsy, has inspired us to expand into new collections of printed clothing and home accessories.

Our four main departments - Art, Marketing, Customer Service, and Administration - work in close harmony under our Board of Directors to consistently deliver quality products and services.

OUR MISSION - VISION

At FamilyStore, our mission is clear: to offer customers the most exceptional and high-quality printed products. We understand that our customers' shopping experience is pivotal to our growth. Their trust inspires us to strive for excellence every day. Our goal is not only to lead in designing printed clothing and accessories but also to establish ourselves as a reliable online shopping destination.

"Our Products, Your Smiles – Forever Connected"

SHIPPING

FamilyStore ships to 180+ countries, including the USA, Canada, New Zealand, Australia, Europe, and select Asian nations. Please allow 3-4 days for the production of made-to-order products before shipping. Your satisfaction is our priority.

Afterward, it takes another 7-15 business days for delivery. So please be patient with us because we would like to bring nothing but the best products to our beloved customers.

We're proud to offer international shipping to over 200 countries and islands worldwide. Your satisfaction is our top priority, and we take full responsibility for tracking your orders until they reach you. Rest assured, in the rare event of a lost package, we'll either re-ship it or refund your money.

HOW OUR PRODUCTS ARE MADE?

To better understand FamilyStore products, we will let you know the production process of our products.

Material: Our products are made from high-quality polyester that feels as soft as cotton, ensuring a comfortable experience when worn. The Hoodie is crafted from lightweight, breathable insulating material that provides warmth against cold and wind, making it ideal for our printing technology.

Print Tech: We use modern fashion patterns and advanced 3D printing technology with eco-friendly ink to ensure clear, fade-resistant images. Our designs stay vibrant even after machine washing in cold water and hang drying.